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- TipCo All Staff: Reflecting on 2025, Building Momentum for 2026 – 19 February 2026
- TipCo Partners with Johnston County DSS to Modernize Service Delivery – 17 February 2026
- Olmsted County Partners with TipCo to Transform Human Services Delivery – 11 November 2025
- Madison County DSS Partners with TipCo to Enhance Service Delivery and Efficiency – 4 November 2025
- TipCo Partners with Clermont County Department of Job and Family Services to Increase Efficiency and Availability – 23 September 2025
- TipCo Automated Systems Joins the AWS Partner Network – 3 January 2025
- Early Insights from the ACCESS Initiative: Summary and Commentary – 25 September 2024
- Exploring Saratoga Springs’ Legacy: A Guide to the Destination of Summer NYPWA Conference – 3 July 2024
- TipCo Automated Systems Is Heading to the APHSA National Human Services Summit Conference – 25 May 2024
Partnerships
- Real Results, Real Stories: How New York Counties Are Using EVA to Transform Benefits Delivery – 24 March 2026
- TipCo Partners with Johnston County DSS to Modernize Service Delivery – 17 February 2026
- Olmsted County Partners with TipCo to Transform Human Services Delivery – 11 November 2025
- Madison County DSS Partners with TipCo to Enhance Service Delivery and Efficiency – 4 November 2025
- TipCo Partners with Clermont County Department of Job and Family Services to Increase Efficiency and Availability – 23 September 2025
- Greene County Department of Social Services & EVA: Saving Time and Improving Timeliness Together – 15 September 2025
- TipCo Automated Systems Joins the AWS Partner Network – 3 January 2025
- EVA Goes Live in Jefferson County, New York Department of Social Services – 12 September 2024
Technology
- AI in Public Sector Workflows: How County Governments Are Reducing Redundant Calls and Improving Communication – 4 June 2026
- Stop Waiting, Start Crawling: How HHS Agencies Can Take the First Step on AI – 6 May 2026
- Putting the Human Back in Human Services: How AI Creates More Space for Empathy – 22 April 2026
- Real Results, Real Stories: How New York Counties Are Using EVA to Transform Benefits Delivery – 24 March 2026
- Modernizing Human Services: How EVA Is Helping County Agencies Prepare for What’s Next – 26 November 2025
- Greene County Department of Social Services & EVA: Saving Time and Improving Timeliness Together – 15 September 2025
- Looking Forward: How AI and Automation Can Transform Health and Human Services – 21 January 2025
- Building Public Trust in AI: How Government Agencies Can Enhance Service Delivery with Transparency and Ethics – 7 January 2025
- Balancing Opinions on AI in Government: Analysis and Case Study Insights – 18 November 2024
- Early Insights from the ACCESS Initiative: Summary and Commentary – 25 September 2024
- Navigating Generative AI: Understanding, Governance, and Applications – 6 September 2024
- Shaping Perspectives: How Narratives Influence Public Opinion of AI – 14 August 2024
- Nurturing Progress: The SNAP Process and Technology Improvement Grants (PTIG) – 30 April 2024
- The Transformative Impact of SNAP on Food Insecurity—Series on the Benefit of HHS Programs – 11 April 2024
- Addressing Workforce Shortages – 17 March 2024
- The Dilemma of Skilled Workers Answering Phones in Health and Human Services Call Centers – 20 February 2024
- Transforming Health and Human Services: Embracing Technology for Enhanced Customer Experiences – 15 February 2024
- Strained Services: The Consequences of Mandatory Overtime for Health and Human Services Professionals – 9 February 2024
- AI with Heart: Solving Real Problems with Compassion and Efficiency – 5 February 2024
- Hire the Technology—Empowering Social Services Agencies with Automation – 24 January 2024
Thought Leadership
- AI in Public Sector Workflows: How County Governments Are Reducing Redundant Calls and Improving Communication – 4 June 2026
- Stop Waiting, Start Crawling: How HHS Agencies Can Take the First Step on AI – 6 May 2026
- Putting the Human Back in Human Services: How AI Creates More Space for Empathy – 22 April 2026
- Real Results, Real Stories: How New York Counties Are Using EVA to Transform Benefits Delivery – 24 March 2026
- The SNAP Error Rate Fix Nobody’s Talking About: Give Workers More Time – 11 March 2026
- Series on HHS Strategic Plan: Goal 5—Advance Strategic Management to Build Trust, Transparency, and Accountability – 7 April 2025
- Series on HHS Strategic Plan: Goal 4—Restore Trust and Accelerate Advancements in Science and Research for All – 31 March 2025
- Series on HHS Strategic Plan: Goal 3—Strengthen Social Well-Being, Equity, and Economic Resilience – 24 March 2025
- Series on HHS Strategic Plan: Goal 2—Safeguard and Improve National and Global Health Conditions and Outcomes – 17 March 2025
- Series on HHS Strategic Plan: Goal 1—Protect and Strengthen Equitable Access to High Quality and Affordable Healthcare – 10 March 2025
- Series on HHS Strategic Plan 2022–2026: Goals to Increase Communication and Information Accessibility – 3 March 2025
- Equity as the Driver of Change: USDA Program Improvements – 14 January 2025
- Understanding SNAP Error Rates: Challenges, Impacts, and Solutions for State Agencies – 27 December 2024
- How to Improve Efficiency in Your Government Agency: A Guide – 20 December 2024
- Balancing Opinions on AI in Government: Analysis and Case Study Insights – 18 November 2024
- SNAP as an Anti-Poverty Tool – 11 October 2024
- Empowering Communities: Visionary Women Leading Health and Human Services Innovation in New York – 6 June 2024
- AI Compassion: Transforming Health and Human Services Customer Support for Swift Benefits Access – 29 May 2024
- Nurturing Progress: The SNAP Process and Technology Improvement Grants (PTIG) – 30 April 2024
- Addressing Workforce Shortages – 17 March 2024
- Addressing Language Barriers in HHS Agencies: 2023 Language Access Plan – 23 February 2024
- The Dilemma of Skilled Workers Answering Phones in Health and Human Services Call Centers – 20 February 2024
- Strained Services: The Consequences of Mandatory Overtime for Health and Human Services Professionals – 9 February 2024
- Hire the Technology—Empowering Social Services Agencies with Automation – 24 January 2024
Women in AI
- Empowering Change: A Conversation with Commissioner Jennifer Jones on Using AI To Improve Agency Efficiency and Effectiveness – 20 January 2026
- Empowering Efficiency: A Conversation with Commissioner Jesica Prievo on Using AI to Assist Clients and Staff – 18 November 2025
- Empowering Change: A Conversation with Executive Deputy Commissioner Jennifer Robinson on Improving Experiences for Staff and Community Members with Technology – 14 October 2025
- Empowering Change: A Conversation with Commissioner Sarah Merrick on Using AI to Help Modernize the Government Workplace – 7 October 2025
- Empowering Change: A Conversation with Director Christine Partlow on New Technology and Building Strong Relationships – 30 September 2025
- Empowering Communities: A Conversation with Commissioner Karen Marcum on Value and Ditching the Status Quo – 20 June 2024
- Empowering Change: A Conversation with Commissioner Stacy Alvord on Leadership, Legacy, and Progress – 18 June 2024
- Empowering Communities: A Conversation with Commissioner Christine Peters on Leadership and Service – 11 June 2024
- Empowering Change: A Conversation with Commissioner Kira Pospesel on Leadership and Community Well-being – 10 June 2024
- Empowering Communities: Visionary Women Leading Health and Human Services Innovation in New York – 6 June 2024