Case Studies
The People Behind the Results
Behind every efficiency gain and every hour saved is a team of people who showed up, embraced something new, and made it work for their community. These are their success stories.
Explore how TipCo customers are implementing AI, reducing administrative burden, and freeing up staff to focus on what they do best: serving the people who need them most.
Success Stories
Facing post-pandemic workforce shortages, the Greene County Department of Social Services partnered with TipCo to deploy EVA, restoring staff efficiency and improving client support in a rural agency environment.
The results were fast and dramatic: timeliness scores nearly doubled, and mandatory overtime stopped completely. Read how Greene County turned things around.
What Our Customers Say
At TipCo, we solve critical staffing shortages for government service organizations nationwide. We believe innovation and automation drive positive social change. Read our testimonials.
EVA will be able to assist callers 24 hours a day, 7 days a week. Our most overburdened families will have reassurance and hope through the information EVA can provide.
—Stacy Alvord
Commissioner, Oswego County DSS
It [Technology] will provide operational effectiveness, allowing humans to do work designed for humans (determining eligibility) while AI does the more mundane/repetitive/time-consuming tasks.
—Karen Marcum
Company Commissioner, Jefferson County DSS