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Ready for January 2027? What County DSS Agencies Need from Their AI Partner Now

Ready for January 2027? What County DSS Agencies Need from Their AI Partner Now 

Latest News, Technology, Thought Leadership

On January 1, 2027, Centers for Medicare & Medicaid Services (CMS)’s interim final rule on Medicaid community engagement requirements takes effect, requiring states and counties to verify work participation for a defined share of Medicaid recipients—on top of the SNAP ABAWD and TANF work-requirement tracking many eligibility teams already manage. For agencies already running lean,

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Introducing the New TipCo: A Bolder Look for the Same Mission-Driven Work

Introducing the New TipCo: A Bolder Look for the Same Mission-Driven Work 

Latest News

If you’ve visited the TipCo site recently, you’ve probably noticed something different. TipCo has a new website and a refreshed brand to go with it! We’re the same company with the same mission and same commitment to the county government agencies and Health and Human Services (HHS) teams we serve. But now, our digital home

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TipCo Partners with Johnston County DSS to Modernize Service Delivery

TipCo Partners with Johnston County DSS to Modernize Service Delivery

Latest News, Partnerships

TipCo is thrilled to share our newest partnership with Johnston County Department of Social Services (DSS) in North Carolina where we’re implementing EVA to support program areas that heavily rely on phone communication, including customer service, intake, eligibility notifications, and general agency announcements. Facing increased service demand including staffing and resource constraints, the agency felt

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Olmsted County Partners with TipCo to Transform Human Services Delivery

Olmsted County Partners with TipCo to Transform Human Services Delivery

Latest News, Partnerships

TipCo is excited to announce a new partnership with Olmsted County Family Support & Assistance to implement EVA across the department—including Medicaid, SNAP, Cash Assistance, Childcare, and Child Support programs.  “Our clients’ need to connect with us extends beyond the phone bank staffing Monday through Friday 8 a.m. to 5 p.m. The cost of adding even one hour to this availability

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Madison County DSS Partners with TipCo to Enhance Service Delivery and Efficiency

Madison County DSS Partners with TipCo to Enhance Service Delivery and Efficiency

Latest News, Partnerships

TipCo is thrilled to announce a new partnership with Madison County Department of Social Services (DSS) in New York as they implement EVA to enhance service delivery across their Financial Aid programs, including SNAP, TA, and HEAP.  Faced with rising administrative demands and a growing need for personalized client support, Madison County DSS is taking

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TipCo Partners with Clermont County Department of Job and Family Services to Increase Efficiency and Availability

TipCo Partners with Clermont County Department of Job and Family Services to Increase Efficiency and Availability

Latest News, Partnerships

TipCo Automated Systems (TipCo), an Ohio-based leader in AI-powered solutions for Health and Human Services (HHS) agencies, is partnering with Clermont County Department of Job and Family Services (JFS) in Ohio to positively impact their workforce and the community they serve.   Clermont County JFS is adopting TipCo’s EVA solutions in Medicaid, SNAP, and TANF. EVA, an AI-powered assistant, will work with Clermont County

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TipCo Automated Systems Joins the AWS Partner Network

TipCo Automated Systems Joins the AWS Partner Network

Latest News, Partnerships

January 3, 2025– Columbus, TipCo Automated Systems, a company focused on delivering high-value technology solutions for government agencies, joined the Amazon Web Services (AWS) Partner Network (APN) and completed the AWS Foundational Technical Review (FTR) of its EVA solutions. The APN is a global community of AWS Partners that leverage programs, expertise, and resources to

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Early Insights from the ACCESS Initiative: Summary and Commentary

Early Insights from the ACCESS Initiative: Summary and Commentary

Latest News, Technology

The Aligned Customer-Centered Ecosystem of Services & Supports (ACCESS) initiative is a two-year project led by the American Public Human Services Association (APHSA) in collaboration with the National Association of State Workforce Agencies (NASWA). Its goal is to create a roadmap for modernizing and aligning efforts across human-focused programs  to improve customer-centered program design and

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Exploring Saratoga Springs’ Legacy: A Guide to the Destination of Summer NYPWA Conference

Exploring Saratoga Springs’ Legacy: A Guide to the Destination of Summer NYPWA Conference

Latest News

Welcome to Saratoga Springs, New York, the captivating destination for the Summer New York Public Welfare Association (NYPWA) conference in upstate New York! As you gear up for a memorable experience at the conference where the theme will be “Refresh, Renew, & Refocus,” don’t miss out on exploring all that this charming city has to

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