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Greene County Department of Social Services & EVA: Saving Time and Improving Timeliness Together

Greene County Department of Social Services & EVA: Saving Time and Improving Timeliness Together

In early 2024, Greene County Department of Social Services (DSS) in New York was struggling to keep up with the volume of calls coming into the agency daily. Already short-staffed with...
Series on HHS Strategic Plan: Goal 5—Advance Strategic Management to Build Trust, Transparency, and Accountability

Series on HHS Strategic Plan: Goal 5—Advance Strategic Management to Build Trust, Transparency, and Accountability

HHS supports strategies for effective enterprise governance, strengthening risk management, and enhancing strategic decision-making to achieve programmatic goals. This initiative aims to foster a culture of change for continuous improvement...
Series on HHS Strategic Plan: Goal 4—Restore Trust and Accelerate Advancements in Science and Research for All

Series on HHS Strategic Plan: Goal 4—Restore Trust and Accelerate Advancements in Science and Research for All

HHS is committed to restoring trust and advancing science and research. The Department prioritizes science, evidence, and inclusion to enhance the design, delivery, and outcomes of its programs. Strategic Objective...
Series on HHS Strategic Plan: Goal 3—Strengthen Social Well-Being, Equity, and Economic Resilience

Series on HHS Strategic Plan: Goal 3—Strengthen Social Well-Being, Equity, and Economic Resilience

HHS is dedicated to improving the social well-being and economic resilience of all Americans. Through its programs and support, HHS seeks to provide families and individuals with pathways to economic...
Series on HHS Strategic Plan: Goal 2—Safeguard and Improve National and Global Health Conditions and Outcomes

Series on HHS Strategic Plan: Goal 2—Safeguard and Improve National and Global Health Conditions and Outcomes

HHS is dedicated to improving health conditions and outcomes for everyone by enhancing capabilities to predict, prevent, prepare for, respond to, and recover from disasters, public health emergencies, and threats,...
Series on HHS Strategic Plan: Goal 1—Protect and Strengthen Equitable Access to High Quality and Affordable Healthcare

Series on HHS Strategic Plan: Goal 1—Protect and Strengthen Equitable Access to High Quality and Affordable Healthcare

HHS works to protect and strengthen equitable access to high quality and affordable healthcare. Increasing choice, affordability, and enrollment in high-quality healthcare coverage is a focus of the Department’s efforts...
Series on HHS Strategic Plan 2022–2026: Goals to Increase Communication and Information Accessibility

Series on HHS Strategic Plan 2022–2026: Goals to Increase Communication and Information Accessibility

Every four years, the Department of Health and Human Services (HHS) updates its Strategic Plan, outlining its efforts to address complex, multifaceted, and evolving health and human services issues. The...
Looking Forward: How AI and Automation Can Transform Health and Human Services

Looking Forward: How AI and Automation Can Transform Health and Human Services

As we navigate the transformative era of health and human services (HHS), artificial intelligence (AI) and automation are emerging as powerful tools that are reshaping how agencies operate and deliver...
Equity as the Driver of Change: USDA Program Improvements

Equity as the Driver of Change: USDA Program Improvements

“The Role of the USDA Food and Nutrition Service” report from the United States Department of Agriculture (USDA), Food and Nutrition Service (FNS) outlines the organization’s longstanding commitment to ending hunger,...
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