TipCo Automated Systems Joins the AWS Partner Network

January 3, 2025– Columbus, TipCo Automated Systems, a company focused on delivering high-value technology solutions for government agencies, joined the Amazon Web Services (AWS) Partner Network (APN) and completed the AWS Foundational Technical Review (FTR) of its EVA solutions. The APN is a global community of AWS Partners that leverage programs, expertise, and resources to build, market, and sell customer offerings. By joining the APN, TipCo can enhance its artificial intelligence (AI)-powered solutions with AWS. Integration with services like AWS Lambda, Amazon SageMaker, and AWS IoT Core helps TipCo deliver scalable, data-driven solutions that improve efficiency. Available in AWS Marketplace, TipCo’s solutions empower agencies to reduce delays and serve more customers with fewer resources.

TipCo is dedicated to improving the experience of both customers interacting with government services and the employees delivering those services. TipCo is committed to helping agencies deliver essential services with compassion and efficiency by customizing EVA to meet the unique needs of each agency and community. Their solutions enhance information accessibility, improve service efficiency, and ensure a consistent, positive experience. With deep expertise in the public sector, TipCo develops and implements solutions with a human-centered approach, helping agencies better serve their communities.

EVA’s AI-powered solutions are designed to help agencies streamline processes and improve service delivery. EVA automates routine tasks—like answering common questions, taking case changes, and providing real-time language translation—freeing caseworkers to focus on processing applications and determining eligibility. EVA Phone deflects incoming calls, allowing caseworkers to focus on crucial work. EVA Companion answers workers’ questions using approved documents as resources. EVA R&R relieves caseworkers from the task of reciting rules, regulations, and reporting requirements to benefit recipients. By optimizing workflows, EVA enhances communication, reduces delays, and improves overall agency efficiency—helping agencies serve more customers with fewer resources.

“Building EVA on AWS gives our customers the flexibility and scalability needed to enhance their operations as they deliver essential services,” said Andrea Tipping, CEO and Co-founder of TipCo. “Leveraging AWS will help TipCo better support these agencies, helping them streamline processes, improve service delivery, and create positive outcomes for the communities they serve.“

On joining the APN, TipCo’s CTO, Don Abney, shared the following: “We are thrilled to join the AWS Partner Network. This milestone underscores our commitment to leveraging cutting-edge cloud technologies to deliver innovative and scalable solutions for our customers, particularly in the Health and Human Services industry. Joining the APN will not only enhance our ability to meet the evolving needs of our customers in this critical sector but also open new avenues for collaboration and growth. We look forward to working with AWS to drive transformative results that empower organizations and improve lives worldwide.”

About TipCo Automated Systems

TipCo focuses on serving the public sector, particularly agencies that provide social, health, and human services. Government agencies require software solutions that can meet community demands while providing optimal support for their workforce, and TipCo’s EVA solutions are designed to address this need. EVA’s AI-powered solutions are designed to help agencies streamline processes and improve service delivery by automating routine tasks—like answering common questions, taking case changes, and reciting federally mandated rights and responsibilities.

EVA is TipCo’s automated solution built on AWS. To learn more about TipCo Automated Systems, check us out here: https://partnercentral.awspartner.com/PsfListing or visit www.tipcoautomatedsystems.ai. Don’t forget to follow us on LinkedIn.