If you’ve visited the TipCo site recently, you’ve probably noticed something different. TipCo has a new website and a refreshed brand to go with it! We’re the same company with the same mission and same commitment to the county government agencies and Health and Human Services (HHS) teams we serve. But now, our digital home does a better job of showing who we are, what EVA can do, and the bold, empathetic approach we bring to AI for county government.
Here’s what’s new, why we made these changes, and what you’ll find when you explore the new site.
A Website Built to Showcase What We Do
Our previous site didn’t fully capture the depth of what TipCo and EVA offer county government and HHS agencies. The new site was designed to change that.
Here’s a snapshot of what’s been improved:
- Cleaner navigation that makes it easier to find the right EVA solution for your agency’s needs—whether that’s EVA Phone, EVA Companion, EVA Interview, or EVA R&R
- A more intuitive user experience, so county DSS directors, HHS leaders, and other decision-makers can quickly find the information most relevant to them
- Dedicated space for customer stories, including our growing library of case studies and testimonials from the agencies we partner with
- A stronger visual identity that reflects the energy, innovation, and human-centered focus behind our work
- Built with accessibility in mind, including improved color contrast and full keyboard navigability, so more members of the community can access information about our solutions
The goal was simple: make it easier for the people evaluating AI solutions for government agencies to understand not just what EVA does, but why it matters.
EVA: Reintroduced
EVA has always been at the center of what we do, and the new site gives her the spotlight she deserves. Each EVA component now has clearer, more accessible messaging around its role in supporting, not replacing, agency staff:
- EVA Phone handles automated phone inquiries around the clock, including real-time translation and outbound communication like reminders, document requests, status updates, and appointment confirmations
- EVA Companion supports caseworkers directly, offering guidance and eligibility support through an easy-to-use desktop interface
- EVA Interview manages the application process for services and assistance, completing related forms and capturing audio signatures
- EVA R&R recites federally mandated Rights and Responsibilities and records customer audio signatures, saving staff meaningful time on every case
Across every component, the message stays consistent: EVA exists to free up overburdened agency staff so they can focus on the complex, judgment-driven work that requires human expertise, not to replace them.
A Brand Refresh: Bolder, Brighter, Still Us
Alongside the new website, we also gave the TipCo and EVA brands some love. This wasn’t a reinvention; it was a refinement. As TipCo has grown, we wanted our brand to grow with us and better reflect who we’ve become.
What changed:
- A brighter, bolder color palette for both TipCo and EVA, designed to feel more vibrant and energetic
- A streamlined TipCo logo, dropping “Automated Systems” to match how our customers and partners already refer to us—TipCo.
- A refreshed look for EVA that matches the innovative, approachable role she plays for the agencies she supports
You’ll also notice our tagline featured throughout the new site: AI with Empathy, Communication with Purpose. It’s a phrase that’s guided our work for years, and now it’s front and center because it captures exactly what we believe AI for government agencies should be.
Our Mission, Vision, and Core Values
One of the most meaningful additions to the new site is a dedicated space for our Mission, Vision, and Core Values. These aren’t just words on a page; they shape how our team approaches every project, every partnership, and every line of code.
Our Mission: We partner with organizations to design and implement automation solutions that streamline work, optimize outcomes, and foster inclusive environments. Through secure, responsible development and a commitment to our customers’ success, we help boost efficiency and enable teams to stay focused on meaningful interactions.
Our Vision: To empower organizations with solutions that reduce workforce stress, preserve customer dignity, and enable better communication for every community served.
Our Core Values:
- Innovative & Passionate
Driven by progress and a commitment to meaningful impact in everything we do.
- Disciplined & Focused
Cutting through the noise to deliver what matters most to our customers and the communities they serve.
- Ethical & Responsible
Trust is the foundation. We hold ourselves to the highest standard of responsible development.
These principles apply just as much internally, in how our team collaborates and supports one another, as they do externally, in how we build solutions and show up for our customers.
Real Stories from Real County Partners
AI for county government isn’t theoretical for us; it’s something our customers put into practice every day. The new site makes it easier to explore those results.
Our growing library of customer stories now lives front and center, including our first published case study: Greene County, New York’s Department of Social Services. Facing post-pandemic workforce shortages, Greene County partnered with TipCo to deploy EVA and saw timeliness scores nearly double while mandatory overtime stopped completely. It’s a strong example of what’s possible when agencies embrace incremental, thoughtful AI adoption.
This is just the beginning. More case studies are on the way as we continue partnering with counties across the country.
Proud to Partner with Counties Nationwide
The new site also features a scrolling showcase of the county and public-sector agencies that trust TipCo and EVA to support their teams—from Onondaga County, NY to Clermont County, OH to Stearns County, MN, and many more. We’re proud to give these important partnerships a more visible home on our site.
Key Takeaways
- TipCo’s new website offers a cleaner, more intuitive experience for county government and HHS decision-makers researching AI solutions
- EVA’s four components—EVA Phone, EVA Companion, EVA Interview, and EVA R&R—are showcased with clearer messaging around how they support, not replace, agency staff
- The refreshed brand includes a bolder, more vibrant color palette and a streamlined “TipCo” logo
- The new tagline, “AI with Empathy, Communication with Purpose,” reflects TipCo’s approach to AI for public sector agencies
- The site now features TipCo’s Mission, Vision, and Core Values, along with an expanding library of customer case studies and testimonials
- Same company, same mission—just a bolder way of showing county agencies who we are and how we can help
Explore the New TipCo
We’re excited for you to see everything the new site has to offer, from EVA’s capabilities to the results our county partners are already seeing. If you’re ready to explore how AI for county government can help your agency reduce staff burden and improve service delivery, we’d love to talk.
Contact TipCo today to learn more or schedule a demo.
