Terms of Service
TipCo Automated Systems
Last Updated: October 21, 2026
1. Acceptance of Terms
Welcome to tipcoautomatedsystems.ai (the “Website”), operated by TipCo Automated Systems (“TipCo,” “we,” “us,” or “our”). By accessing or using the Website, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use the Website.
These Terms govern your use of the Website only. They do not govern your use of TipCo’s EVA product suite (EVA Phone, EVA Companion, EVA Worker Assist, EVA R&R) when deployed by a government or public-sector agency under a separate services agreement; that use is governed by the applicable contract between TipCo and the agency.
We may update these Terms from time to time. The “Last Updated” date above reflects the most recent revision. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.
2. Use of the Website
The Website is provided for informational purposes—to share information about TipCo and the EVA product suite, and to allow visitors to request information, schedule demos, or contact our team. You agree to use the Website only for lawful purposes.
3. Acceptable Use
When using the Website, you agree not to:
- Use the Website for any unlawful purpose or in violation of these Terms
- Attempt to gain unauthorized access to any portion of the Website, or our systems or networks
- Use bots, scrapers, crawlers, or other automated means to access or extract content from the Website, except as permitted by standard search-engine indexing
- Introduce viruses, malware, or other harmful code
- Interfere with or disrupt the Website or any servers or networks connected to it
- Impersonate any person or entity, or misrepresent your affiliation with TipCo
- Copy, reproduce, distribute, or create derivative works from Website content except as expressly permitted in Section 4
We reserve the right to restrict or terminate access to the Website for any user who violates these Terms.
4. Intellectual Property
All content on the Website—including text, graphics, logos, images, and software—is the property of TipCo or its licensors and is protected by copyright, trademark, and other intellectual property laws.
“TipCo,” “TipCo Automated Systems,” “EVA,” “EVA Phone,” "EVA Texting," “EVA Companion,” “EVA Worker Assist (formerly named EVA Interview),” “EVA R&R,” and the TipCo and EVA logos are trademarks of TipCo Automated Systems. You may not use these marks without our prior written permission.
You may view and download Website content for your own personal, non-commercial, informational use, provided you do not remove any copyright or trademark notices. Any other use requires our prior written consent.
5. Submissions
If you submit information through a contact form, demo request, or similar feature, you grant TipCo the right to use that information to respond to your inquiry and for the purposes described in our Privacy Policy. Please do not submit confidential, proprietary, or case-related information through the Website’s general contact forms.
6. Third-Party Links and Content
The Website may contain links to third-party websites or services, provided for convenience only. TipCo does not endorse, and is not responsible for, the content, accuracy, or practices of any linked third-party site.
7. AI-Generated Content
The Website does not currently include any live chat, AI assistant, or interactive product demo feature—the Website is informational, and the only way to submit information is via our standard contact form. If we add an AI-assisted feature to the Website in the future, we will update these Terms to describe how it works and any limitations on its output.
8. Disclaimers
The Website and its content are provided “as is” and “as available,” without warranties of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. TipCo does not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.
9. Limitation of Liability
To the fullest extent permitted by law, TipCo and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of, or inability to use, the Website, even if TipCo has been advised of the possibility of such damages.
Nothing in this section is intended to limit TipCo’s obligations or your rights under any separate written agreement governing the EVA product suite.
10. Indemnification
You agree to indemnify and hold harmless TipCo, its officers, employees, and agents from any claims, liabilities, damages, and expenses (including reasonable attorneys’ fees) arising from your violation of these Terms or your misuse of the Website.
11. Privacy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
12. Children’s Use of the Website
The Website is intended for a general business and government audience and is not directed at children. Consistent with our Privacy Policy, we do not knowingly collect personal information from children under 13.
13. SMS and Voice Messaging Programs
We operate SMS text-messaging and voice-call programs (the “Messaging Programs”) on behalf of government and public-sector agencies that have engaged TipCo under a separate services agreement. This section governs the public-facing parts of those programs. An agency’s use of the EVA product suite is governed by its contract with TipCo (see Section 1).
Program Description
The Messaging Programs deliver appointment reminders, service notifications, and related transactional information to individuals who have opted in through the sponsoring agency’s intake process. Messages are limited to information about your own interactions with the agency, such as appointments, documents due, and service updates. We do not use the Messaging Programs for marketing or promotional content.
Eligibility
To be enrolled in a Messaging Program, you must be 18 years of age or older, or have the consent of a parent or legal guardian.
Consent
You are enrolled only after giving prior express consent to the sponsoring agency, either in writing (on a paper or digital form), verbally at intake with staff documentation, or through an equivalent agency process. We record the consent source, date, and exact wording for each enrolled number. Numbers without recorded consent do not receive messages.
Message Frequency
Message frequency varies based on your upcoming appointments and service interactions. Most recipients receive one to four messages per month, and volume may be higher around open-enrollment periods.
Charges
Message and data rates may apply. Standard carrier charges for SMS and voice minutes are your responsibility and are set by your wireless carrier.
How to Opt Out
You can opt out of all future messages at any time:
- By text: Reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any SMS message.
- By phone: Press 9 or say “stop” during any voice reminder call.
Opting out is permanent and applies to both SMS and voice calls for that phone number. We will send one message confirming your opt-out. To re-enroll, you must give consent again through the sponsoring agency’s intake process.
How to Get Help
For help with a Messaging Program, reply HELP or INFO to any SMS message, call the agency contact number included in the message, or email us at support@tipcoautomatedsystems.ai.
Supported Carriers
Supported carriers include AT&T, Verizon Wireless, T-Mobile, Sprint, U.S. Cellular, Boost, MetroPCS, Cricket, and Virgin Mobile. T-Mobile is not liable for delayed or undelivered messages. Carrier delivery is not guaranteed and may be affected by factors outside our control.
Privacy
Information collected through the Messaging Programs is handled in accordance with our Privacy Policy and the applicable agreement between TipCo and the sponsoring agency.
Changes to Messaging Program Terms
We may update the terms of the Messaging Programs. Material changes will be posted on this page with a revised “Last Updated” date, and continued participation after changes are posted means you accept them.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law principles. Any disputes arising from these Terms or your use of the Website will be resolved in the state or federal courts located in Pickaway County, Ohio, and you consent to the jurisdiction of those courts.
15. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
16. Accessibility
Please see our Accessibility Statement for information about our commitment to web accessibility.
17. Changes to These Terms
We may revise these Terms at any time by posting an updated version on the Website. The “Last Updated” date will reflect the most recent revision.
18. Contact Us
If there are any questions regarding these terms, you may contact us by sending us a message from our Contact page.
19. Related Policies
These Terms should be read alongside our: